Copilot for SAP Business One

SAP Business One is already a powerhouse ERP solution. Copilot takes it to the next level.

SAP Business One users can now harness the power of AI with Copilot, an AI-powered productivity assistant that transforms how people work in SAP Business One.

Copilot uses a friendly chat interface, intuitive natural language prompts, agentic AI, and automation to make complex operations simple, accessible, and efficient.

Powerful Agents work behind the scenes to fulfil user requests, like answering questions, creating new reports on the fly, entering data, and initiating complex processes.

Intuitive
Interface

AI-Driven
Automation

Extensible
System

Copilot
Agents

Intuitive
Interface

SAP Business One with Saltbox copilot screenshot

Chat-based experience – Interact with SAP Business One through a conversational, chat-style interface—no more clicking through complex menus. Simply ask questions or give commands to get work done faster.
Smart conversations – Copilot understands intent and context, proactively prompting users when additional information is needed. It also remembers user-entered parameters.
Natural language understanding – Ask everyday questions like "How many printers do we have in stock?" or "What were yesterday’s online orders?" and get immediate, accurate response.
Seamlessly accessible – Copilot is easily accessed and launched from within SAP Business One.
Converse with Copilot in your native language.
View financial data in one or more currencies.

AI-Driven
Automation

Powered by large language models (LLMs) – Advanced LLMs enable Copilot to understand natural language and translate user requests into meaningful system actions.
Agentic AI execution – Intelligent, agent-based AI allows Copilot to autonomously execute tasks with minimal user intervention.
Enhanced ERP value – Extend SAP Business One with agentic AI, LLM capabilities, and process automation—without changes to your core system.

Extensible
System

Third-party integrations – Copilot connects SAP Business One to external systems, allowing users to access multiple data sources from a single conversational interface.
Multi-agent orchestration – Chain agents together to execute processes across multiple applications and operational areas.
Deep ERP integration – Copilot’s tight integration with SAP Business One enables interaction with virtually any part of the ERP solution’s database, unlocking powerful new functionality.
Powered by Saltbox – Copilot for SAP Business One is powered by the Saltbox Integration Platform, an integration solution for small and mid-sized businesses.

Copilot
Agents

Copilot Agents are intelligent digital assistants that answer questions and perform tasks on behalf of users. Instead of navigating complex menus, users simply interact with Agents through a conversational, chat-based interface.

Each Agent specialises in a functional area—such as sales, purchasing, projects or third-party applications.

Pre-built agents

@ B1 Fetch – Quickly retrieve SAP Business One data, including recent customer activities, credit limits and order history.
@ B1 – Execute transactions directly in SAP Business One, such as creating customers, activities or sales orders.
@ B1 Automations – Automate recurring back-office processes to ensure consistency and drive efficiency. Ask us for the list of starter workflows.
@ Shopify – Explore Shopify eCommerce data directly from SAP Business One—no Shopify end-user licence required.

Download the Solution Brief

DRIVE OPERATIONAL EFFICIENCY

Boost Productivity Across Your Business

Use natural language prompts and intelligent, conditional processes to transform traditional, click-based activities into intuitive, guided workflows and accelerate the pace of routine tasks in SAP Business One.

Scale operations and increase profit margins without hiring additional staff
Free up existing resources to focus on revenue-generating and strategic initiatives instead of costly operations
Close functional gaps by adding AI-powered automation to SAP Business One
Automate repetitive tasks and reduce manual workload
Empower novice users to work like an SAP Business One expert without time-consuming and costly training
Converse with Copilot in your native language

Coworkers using SAP Business One looking at a tablet with copilot

Two workers look closely at a laptop screen to watch how Copilot for SAP Business One works

ELIMINATE MISTAKES

Improve Data Quality

Your company’s data is one of its most valuable assets. Errors create rework and erode confidence. Automation and guided workflows protect data integrity, helping teams make more confident decisions.

Reduce costly errors caused by manual data entry and botched processes
Import data from any email client or static file into SAP Business One
Easily adapt to changes in your business by quickly creating new workflows or optimising existing ones
Maintain clean, reliable datasets that downstream processes depend on

What is agentic AI?

Agentic AI acts as an autonomous agent, making decisions and taking actions to achieve specific goals.

How do large language models (LLMs) fuel efficiency in Copilot for SAP Business One?

Large language models (LLMs) help Copilot accurately understand and process user intent, including from documents such as PDFs, to ensure consistent performance across diverse inputs and contexts.

What types of AI does Copilot use?

Copilot fuses LLMs with agentic process domain models to facilitate compliant and reliable performance outcomes.

Does SAP Business One have AI?

Yes, Copilot for SAP Business One is an AI-powered productivity assistant that transforms how you work in SAP Business One. Users access Copilot from within SAP Business One.

How is Copilot different from traditional automation?

Unlike traditional automation, which is triggered by rule-based events or schedules and runs silently in the background, Copilot has a chat-like user interface and is triggered by humans. Once initiated, Copilot facilitates an intelligent, chat-based exchange between the user and the Agent.

MEET YOUR AI-POWERED ASSISTANT

Copilot for SAP Business One

ABOUT COPILOT

An AI-Powered, Natural-Language Productivity Assistant That Transforms How People Work in SAP Business One

KEY FEATURES