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SAP Business One ERP Software Customer Success from Supertouch

Name:
Supertouch

Industry:
Protective workwear and disposables

Headquarters:
Smethwick, West Midlands, England

Previous System:
Access Accounting/custom-built solution

 

 

                            Customer Success with SAP Business One from Supertouch

CHALLENGE

  • Need to maintain real-time visibility of stock availability
  • Unable to integrate business software with integral MRP processes
  • Unable to upgrade existing business management solution; no product road map
  • Need a more experienced ERP partner that understands business processes.

SOLUTIONS

  • Mobile app for iPhone and iPad enables sales people to query customer account history for even greater customer experience.
  • Affordable, initial cost of investment less than other solutions on market.
  • Extensive user functionality empowers employees with the information they need to do their job.

BENEFITS

  • Seamless integration between business backend provides greater operational efficiency
  • SAP Business One mobile app for iPhone and iPad enables sales people to query customer account history for even greater customer experience
  • Integration between SAP Business One and company website empowers customers with self-service features and live account information
  • Container management improves inventory replenishment and provides supply chain visibility
  • Extensive MRP functionality means a paper free warehouse.

Vision33 consultants are very hands-on. For a business of our size with complex manufacturing operations, you need good support for an ERP system. I would rank Vision33’s support program as one of the best I’ve seen".

Stephen Beresford, Strategic Marketing Manager, Supertouch

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