Supertouch Customer Success Story

Project Info
Read the Supertouch success snapshot to find out how keeping in touch with customer demand through SAP Business One leads to even greater customer satisfaction.
Client
Supertouch
Location
Smethwick, West Midlands, England
Industry
Apparel & Fashion
Previous System
Access Accounting/custom-built solution
Solutions
SAP Business One
Website

Challenge
- Need to maintain real-time visibility of stock availability
- Unable to integrate business software with integral MRP processes
- Unable to upgrade existing business management solution; no product road map
- Need a more experienced ERP partner that understands business processes.
Why SAP Business One
- Mobile app for iPhone and iPad enables
sales people to query customer account history for even greater customer experience. - Affordable,
initial cost of investment less than other solutions on market. - Extensive user functionality empowers employees with the information they need to do their job.
Benefits
- Seamless integration between business backend provides greater operational efficiency
- SAP Business One mobile app for iPhone and iPad enables
sales people to query customer account history for even greater customer experience - Integration between SAP Business One and company website empowers customers with self-service features and live account information
- Container management improves inventory replenishment and provides supply chain visibility
- Extensive MRP functionality means a
paper free warehouse.
Vision33 consultants are very hands-on. For a business of our size with complex manufacturing operations, you need good support for an ERP system. I would rank Vision33’s support program as one of the best I’ve seen
Stephen Beresford, Strategic Marketing Manager - Supertouch


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