Customer Portal for SAP Business One empowers customers with a secure, flexible, and personalised self-service gateway. A standard web browser is all that’s needed for your customers to easily retrieve and interact with their account information.
Because account information is pulled from SAP Business One in real-time, customers have flexible access to billing, quotes, orders, service calls and reports – 24 hours a day, 7 days a week. They can view invoices and pay their bills online, look at their sales history, place new orders, track deliveries, review quotes, and check open service calls.
With your customers in full control of their account information, you’ll have more time, money and energy to focus on growing your business.
Account details are pulled in real-time from SAP Business One, ensuring customers view the most recent data and transactions. Even invoice changes are updated on the portal in real time, ensuring your customers have up-to-the-minute answers.
Customers can easily pay their bills and ACH payments online by credit card. This allows you to streamline payment transactions and benefit from lower fees and quick transactions.
With a customisable front-end, the Customer Portal provides another opportunity to continuously build your brand, while providing you with new marketing opportunities.
A multi-lingual support feature allows Customer Portal content to be displayed in any spoken language. Customers can make payments and view reports, balances, invoices and pricing in any currency they're comfortable with.
With an easy-to-use Order Pad interface, your customers can add items to an order, instantly re-order at their convenience, and view the status of their order. Your customers will have an easier way to buy from you, and your fulfilment and AR teams will no longer need to field customer phone calls and emails about orders.
Providing your customers with 24x7 access to their own data means you can move in a paperless direction, reducing time and materials related to accounting and customer service. No more printing and mailing invoices, and no more time-consuming inquiries about orders.
Customers can easily place orders, view profile information, review sales order history, check on service calls, and access billing and payment information.
Give your customers unique username and password-protected access to their information and account details. End users can request forgotten passwords be automatically reset.