Connect With an Advisor

Receive a response within one business day. To speak with us now, use our live chat.


Cloud-Based Software to Increase Employee Engagement and Productivity

Accela Civic Platform

The Accela Civic Platform, built on Microsoft Azure, enables governments to deliver vital services to residents and businesses that strengthen community development, economic growth, and public safety.

As an Accela Certified Gold Partner, Vision33’s consultants understand the challenges faced by governments and will tailor your Accela deployment to address your specific needs.


The Accela Civic Platform




Ready to Deploy

& Analytics


Automated Workflows in Accela
  • Unify multiple departments
  • Assign tasks for users and manage SLAs and routing
  • Ensure approvals for all appropriate steps


Data Management in Accela
  • Centralise all data in one location
  • Deliver the right information to the right user


Resident Access in Accela
  • Give residents branded, highly secure, multilingual online services
  • Give owners flexibility to submit applications and documents 24/7
  • Allow residents to track statuses and schedule inspections from their mobile devices

Ready to Deploy

Ready-to-Deploy Accela Platform
  • Multiple civic applications unified on a single, scalable, and extensible platform
  • Accela’s suite of low-code, quick-to-implement applications enable governments to deliver effective and easy-to-manage permitting, licensing, code enforcement, and service requests online

& Analytics

Reports & Analytics in Accela
  • Build robust ad-hoc and standardised reports
  • Gain complete visibility into process data
  • Increase productivity and efficiency with real-time information


Make Vision33 Your Partner


Simplify Processes & Empower Citizens

Built on a single, extensible platform, Accela meets agencies where they are on their digital transformation journey, while helping them prepare for whatever comes next.

  • Deliver a consistent user experience
  • Allow secure sharing of data across departments
  • Configure to any unique regulatory or workflow requirement
Simplify Processes & Empower Citizens with Accela
Get Up and Running Quickly, and Expand as You Need with Accela


Get Up and Running Quickly and Expand as You Need

Build communities, grow businesses, and protect residents with Accela’s simple yet sophisticated out-of-the box civic applications.

  • Get a scalable solution
  • Benefit from built-in best practices for rapid implementation
  • Reduce risk and shorten time to value by up to 30-50%


Do More in the Cloud

Facing limitations from an outdated, on-premises implementation? Vision33 will help you get to the cloud and thrive.

  • Leverage Accela’s high-performance cloud platform to connect you to other departments and agencies to share data and create better resident experiences
  • Quickly and efficiently migrate all your data to a secure location, while eliminating hardware expenditures and costly downtime
  • Modernise your government services with Accela’s robust, secure, and compliant government software that adapts to your evolving needs
Do More in the Cloud with Accela
Get Unparalleled Support with Accela


Get Unparalleled Support

Implementing government software is a complex process. Rely on Vision33’s experienced consultants who have done it before.

  • Tap into our team’s 15 years of experience implementing Accela for local and state governments
  • Take advantage of Vision33’s extensive knowledge of permitting, planning, licensing, environmental health, and compliance processes
  • Leverage Vision33’s proven eGovernment software implementation methodology to reduce risk and increase user satisfaction
  • Get timely and helpful responses from our dedicated customer support team

Ready to Transform Your Business?

Make Vision33 your partner for success.


Case Studies

See how Vision33 has helped organisations like yours.

City of Hartford

Borough of Plum

Town of Ellington

Hartford Success Story for Accela


Hartford, CT, Modernises Agency Operations in Phases With Accela

Read Now >
Plum Borough Success Story for Accela


The Borough of Plum in Pennsylvania Enables Employees to Work Remotely With Accela

Read Now >
Town of Ellington Success Story for Accela


The Town of Ellington in Connecticut Brings the Building Permit Process Online With Accela

Read Now >


Frequently Asked Questions

How is Accela deployed?

The Accela Civic Platform is deployed in the cloud. This allows government agencies to focus on serving citizens, rather than managing software. No matter the size of your agency, using Accela in the cloud frees you from the limitations of on-premises technology deployments.

Why partner with Vision33 for my Accela Civic Platform implementation?

Vision33 has worked with many government agencies, providing them with dedicated, comprehensive, end-to-end services for over 20 years. We have seasoned project management teams and certified consultants who can tailor the system to your needs.

What government sectors does Vision33 have experience with?

Vision33 has been working with public sector agencies for over 20 years, providing consulting and implementation services in the areas of community development, human & environmental health, economic growth, freedom of information, and service request management. Our eGovernment team has extensive experience implementing industry leading permitting, planning, licensing, enforcement, and electronic plan review software. Our focus is on enabling our clients to achieve the maximum return on their investment in government technology.

Does Vision33 provide ongoing support?

In addition to expert guidance in the implementation phase, you’ll continue to receive ongoing training and support. You’ll gain access to thorough training programmes, dedicated support, and a library of resources that’s updated regularly.

Can Accela integrate with my existing software solutions?

Yes. With Vision33’s Saltbox Platform, you can seamlessly integrate the Accela Civic Platform with almost any software or data set, including online payment processors, electronic plan review software, and document management systems. Saltbox is constantly improving, with a growing list of connectors being added regularly.

Ready to Transform Your Business?

Make Vision33 your partner for success.


Awards & Recognition

Inc5000 Award Bob Scotts Top 100 Award SAP Partner Excellence Award Platinum Club Sage Award G2 Badge SAP Pinnacle Award VAR 100 Award

Ready to Transform Your Business?

Make Vision33 your partner for success.