Challenges
- Time-consuming, manual process for fulfiling orders
- Tedious procedure for submitting paperwork to government funding program for patients
- On-premises server had reached maturity
- Security concerns regarding sensitive healthcare information
Why SAP Business One
- Ability to customise files for fast upload to the government website
- Significantly improved productivity
- Invoice automation for a better customer experience
- Migration to the cloud for enhanced data security
Benefits
- Digital transformation enabled the company to become more resilient during challenging times
- Elimination of manual processes saves time and allows employees to focus on the bigger picture
- Automation helped overcome complex government processes, resulting in customers receiving products faster
"
With SAP and the right technology, it now takes me literally two minutes to process claims—whether there are 1,000 or 10,000. It’s a fraction of the time of what anybody else can do, and I don’t have overhead from extra personnel. That’s primarily why I chose SAP.
"
Craig Bean
Owner, CB Medical
