Town of Ellington Customer Success Story

Project Info
Read our Town of Ellington success story to see how this growing Government combined four departments into a single online system, with each department having its own module.
Client
Town of Ellington
Location
Ellington, Connecticut, United States
Industry
Government
Product Type
Public services, Safety
Solutions
Government Solution
Website
Challenge
- Citizens couldn’t access the building permit process online
- Building officials couldn’t access records from the field
- No IT department
Why Government Solution
- Brought the building permit process online
- Building officials can access records from the field with a tablet
- Significantly reduced workload
Benefits
- Combined four departments into a single online system, with each department having its own module
- Records are accessible remotely
- Self-service kiosk for citizens
I couldn’t be happier with the software, where it’s going, and what we’ll be able to do with it… It’s completely transformed how we do business.
Ray Martin, Building official - Town of Ellington


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